What's new in 8x8 Work for Mobile 10.17 release?

We have introduced the following enhancements and changes in 8x8 Work for Mobile:

Enhanced call park experience

Your call parking experience is now more targeted while you park call, and much quicker when you pick a parked call up! When you park a call, you now see a selection screen from which you can choose to park the call on a public or dedicated call park extension.

In addition, when you or someone else on your phone system parks a call, a notification shows on your screen. Click Retrieve on the notification to go to the new Parked calls tab, from where you can retrieve a call parked on a public or dedicated extension!

Improved support for landscape mode on Android tablets

As an Android tablet user, the following 8x8 Work for Mobile screens now have landscape mode support:

  • Under the Call/Phone tab:

    • All and Missed (with or without an entry selected)
    • Faxes (with or without an entry selected)
    • Recordings (with or without an entry selected)
    • Voicemails (with or without an entry selected)
  • Contacts > Favorites (with or without an entry selected)

  • Search (with or without an entry selected)

  • Login

  • Profile

  • Additional Messages and Meetings screens

Additional change: End-of-life updates

8x8 Work for Mobile on Android is now no longer supported on:

  • Mobile devices running Android OS 7.x or older
  • Chromebooks

Please, use the 8x8 Work for Web application instead of Chrombook that no longer exists.
If you are an existing 8x8 Work for Mobile user on an older Android mobile device or on a Chromebook, you continue to be able to use your version of the app. However, you can no longer receive version updates, and your device no longer detects the application on the Google Play Store.

For details on features introduced prior to this release, see our list of previous releases.

Previous releases

The following features and enhancements were introduced in previous versions of 8x8 Work for Mobile (formerly known as the Virtual Office mobile app). For details on the latest new features, see our list of what's new in the current release.