About the Virtual Office mobile app via Chromebook
As an Android user, you have the ability to use your Virtual Office mobile app on your Chromebook in addition to your mobile device!
As a Chromebook user, you can quickly download the Virtual Office mobile app on your Chromebook from the Google Play store.
To install and launch the Virtual Office mobile app on your Chromebook:
On your Chromebook, click the Google Play icon visible on your app shelf.
Note: If you do not see the icon on your app shelf, enable the icon in your Chromebook device settings.
- In the Google Play window that opens, search for <8x8 Virtual Office>, and select 8x8 Virtual Office from the list of search results.
In the 8x8 Virtual Office application page that opens, click Install.
Once the app is installed, click Open to launch the app.
When the Virtual Office mobile app is launched, you can choose to pin the 8x8 Virtual Office application icon to your app shelf for quick access. Right-click the app icon to open a menu, and click Pin.
Your credentials and accompanying details are sent to you via email. In the email, check whether you should use an 8x8-assigned username and password, or your existing company credentials.
To log in to the Virtual Office mobile app on Chromebook:
From the starting screen when logged out, select Login to open an 8x8 login page in your browser.
- In the login page that opens, enter your 8x8 username (or company email address) and your password, and click Login.
At the browser prompt, confirm to open in the 8x8 Virtual Office app, and close the login page. Welcome to the Virtual Office mobile app on Chromebook!
Your Virtual Office mobile app experience is nearly identical between your Chromebook and your mobile device, with the following exceptions:
- Login and authentication: On Chromebook, authentication prompts for login and meeting calendar sync open in your browser rather than directly in the app.
- On your mobile device, you have access to mobile-specific settings which are not relevant to (or accessible from) Chromebook. Some examples of settings not accessible from Chromebook include Profile > Settings > Data and Network Options and Profile > Settings > Advanced > Shake to send feedback.
- On Chromebook, you have the ability to control notifications for incoming calls, as well as more advanced control of your existing notification settings for messages, voicemails, and missed calls under Profile > Settings > Notifications.
For example, you can customize whether a chat notification displays on your screen, is audible, and/or overrides your Do not Disturb presence status.
- On Chromebook, you can access 8x8 Video Meetings via the Meetings tab. However, if your organization uses an older version of Virtual Office Meetings rather than the new 8x8 Video Meetings, you must go through the Virtual Office desktop app or Virtual Office mobile app to access your meetings.
- On Chromebook, meetings you open launch in your browser instead of directly in the app.