What's new in the 8x8 Admin Console 1.49 release?

In this release, we have introduced the ability to add Yealink and Algo devices to your group paging. This enhancement brings more flexibility to customers by expanding the support for more diverse hardware to the unique communication needs of diverse organizations.

To set the device model for a new or an existing paging group:

  1. Log into 8x8 Admin Console.
  2. From the Home page, select Paging.
  3. Click to edit an existing paging group.
    -OR-
    Click Create Paging Group.
  4. If creating a new group, fill in the required fields.
  5. From the Device Model dropdown, select:
    • Poly/Yealink/Algo
    • Cisco

    6. Note: The members of this paging group will only be allowed to use the selected device models. If the members added do not have the selected device model assigned or activated, the user will be displayed in red in the members' list.

  6. Click Save.

For more information, see Set up paging.

What's new in the 8x8 Admin Console 1.48 release?

In this release, we have fixed the issue preventing bulk deletion of data from the User’s Additional information fields: Job title and Department.

For instance, while bulk-editing selected users, you can remove the data from the Job title and Department fields under the user's Additional information.

Edit the user's additional information in bulk - deleting Job title and Department information Delete the user's additional information in bulk

Once you save the changes, the Job title and Department fields will be left empty.

After deleting the user's job title and department information in bulk, the Job title and Department fields remain empty

To learn more about editing users in bulk, see Edit users in bulk.

What's new?

Important! To ensure security standards, 8x8 apps now enforce multi-factor authentication (MFA) for all 8x8 administrator accounts. For details about MFA for admins, read Multi-Factor Authentication (MFA).

Recently, we introduced 8x8 Mobile Admin, a new solution designed for 8x8 Work admins to manage basic admin activities using the 8x8 Work for Mobile app. This new capability offers quick resolutions via the mobile app as well as easy and quick access to a restricted set of top level daily admin tasks (quick updates or changes on demand).

For details about 8x8 Mobile Admin, click here.

Availability

8x8 Mobile Admin is available on:

  • iOS mobile devices
  • Android mobile devices
8x8 Work for Mobile iOS 8x8 Work for Mobile for Android

To learn more about 8x8 Mobile Admin, check out our detailed help.

See our content for all Previous releases.