What's new in the 8x8 Admin Console 1.48 release?

In this release, we have fixed the issue preventing bulk deletion of data from the User’s Additional information fields: Job title and Department.

For instance, while bulk-editing selected users, you can remove the data from the Job title and Department fields under the user's Additional information.

Edit the user's additional information in bulk - deleting Job title and Department information Delete the user's additional information in bulk

Once you save the changes, the Job title and Department fields will be left empty.

After deleting the user's job title and department information in bulk, the Job title and Department fields remain empty.

To learn more about editing users in bulk, see Edit users in bulk.

What's new in the 8x8 Admin Console 1.46 release?

In this release, we are introducing the following new features:

Focused home page for Operator Connect customers

The 8x8 Admin Console allows admins to configure Operator Connect customers without a PBX to see only the relevant elements for setting up these accounts. Customer created with only Operator Connect licenses do not need a PBX or an initial site. PBX-specific items are no longer displayed on the 8x8 Admin Console Home page or in the left-side Navigation menu, making it easier for customers to focus on what's relevant.

To learn more about Operator Connect for Microsoft Teams, see 8x8 Operator Connect for Microsoft Teams. or Configure the Operator Connect.

The Home page displays only the relevant elements for Operator Connect customers without PBXs

Enhanced suggestion for the list of addresses on the Port phone numbers page

Starting with this release, the Addresses list also shows your US Site address when creating a new port number.

To view address suggestion while porting phone numbers:

  1. Go to Home > Phone Numbers
  2. Click Port Phone Numbers at the top-right corner.
  3. After reviewing the pre-check requirements, view all address suggestions, including the newly created US addresses, in the Basic Information section.

To learn more about how to transfer a phone number from one phone service provider to another, see 8x8 Admin Console—Porting phone numbers.

View the newly created US address in the Addresses list when creating a new port number

Ability to reactivate users who were deactivated via User Provisioning Integration

8x8 Admin Console allows admins to reactivate deactivated users via User Provisioning Integration (SCIM).

To reactivate a user deactivated via SCIM:

  1. Go to Home > Users
  2. Click next to the desired user.
  3. Select Activate User from the menu.

The user can log in to any 8x8 apps or make or receive calls again. To learn more about configuring users, sees Add 8x8 Work users.

Reactivate users who were deactivated via User Provisioning Integration (SCIM)

Other enhancements and fixes

  • The Audit Event list no longer displays the untranslated audit events. to learn more about audit events, see Audit events.

What's new?

Important! To ensure security standards, 8x8 apps now enforce multi-factor authentication (MFA) for all 8x8 administrator accounts. For details about MFA for admins, read Multi-Factor Authentication (MFA).

Recently, we introduced 8x8 Mobile Admin, a new solution designed for 8x8 Work admins to manage basic admin activities using the 8x8 Work for Mobile app. This new capability offers quick resolutions via the mobile app as well as easy and quick access to a restricted set of top level daily admin tasks (quick updates or changes on demand).

For details about 8x8 Mobile Admin, click here.

Availability

8x8 Mobile Admin is available on:

  • iOS mobile devices
  • Android mobile devices
8x8 Work for Mobile iOS 8x8 Work for Mobile for Android

To learn more about 8x8 Mobile Admin, check out our detailed help.

See our content for all Previous releases.