About 8x8 Work for Desktop

With 8x8 Work for Desktop (formerly known as the Virtual Office desktop app), stay connected with all your colleagues and business contacts, and collaborate more efficiently than ever. Place and manage calls flexibly, chat with contacts, schedule and conduct productive meetings within your company or with external participants, and much more.

Note: The content in this guide refers to versions 7.0 and newer of 8x8 Work for Desktop. If you're using a version prior to 7.0, see our content for versions 6.9 and older.

Features

Take advantage of these capabilities in 8x8 Work for Desktop:

  • Calls: Place, receive, and manage calls from your computer, and review your past call history.
    • Call recording: Automatically record incoming and outgoing calls, and play back recordings.
    • Call forwarding: Forward your calls to different extensions within and outside of your system or to voicemail. This enables you to have complete control over where your calls are going.
  • Messaging: Send and receive instant messages from your coworkers and business contacts, and access chat history with each contact.
    • Business IM and SMS: Chat with company contacts via IM, and with any external contact via SMS.
    • Team Messaging: Discuss important projects and tasks in a public chat room open to all your colleagues, or in a private chat room with your team.
  • Meetings: Collaborate more effectively with your colleagues with powerful web, video, and audio conferencing capabilities.
  • Contacts: Access your contacts easily for communication, view contact info at a glance, create personal contacts, and mark contacts as favorites for quick access.
  • Fax: Send faxes to your colleagues, and access and manage faxes received via 8x8 Work.
  • Presence: Leverage automatic and manual presence capabilities to let coworkers know your availability.

Language support

This version of 8x8 Work for Desktop supports the following languages:

  • Dutch
  • English (UK)
  • English (US)
  • Finnish
  • French (Canada)
  • French (France)
  • German
  • Italian
  • Portuguese (Brazil)
  • Spanish (Spain)
  • Swedish