Use IM and SMS messages

8x8 Work enables you to send and receive messages via desktop or mobile with your colleagues or external contacts. Would you like to make your messages more effective by attaching a relevant file, highlighting key parts of a message, or even elevating an important conversation through 8x8 Meet? 8x8 Work messaging enables all of this and more.

The advanced noise management feature automatically detects which computer or device the user is using more actively to send and view messages, and suppresses notifications on the less active device.

Note: IM is available for all 8x8 customers, while SMS messaging is currently available only for phone numbers in the United States and Canada.

For details on messaging a group of people, please refer to how you can use: