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What's New in the 8x8 Microsoft Integration 6.1.2 Release?

We have introduced the following enhancements and changes in your 8x8 Virtual Office integration with Microsoft:

WebRTC Calling Capability in Skype for Business

Through a new setting in your integration, take advantage of a more efficient calling experience than ever before! With WebRTC calling enabled, you can place and receive 8x8 calls in Skype for Business without needing to be logged in to the Virtual Office desktop app or Virtual Office mobile app.

To enable this calling experience in your integration, click your Settings icon, go to Advanced, and enable WebRTC. Your integration panel relaunches with the setting enabled.

Note: If you enable this setting, perform a one-time login in the desktop app on your computer to allow integration-only calling. You do not have to be logged in to be able to place or receive calls with the integration.

For details, see our content on:

Known Issues

Previous Releases


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