Use 8x8 Meet with the Outlook plug-in
8x8 Work for Outlook allows 8x8 Work users to create, view, and manage 8x8 meetings from within Microsoft Outlook. Users can choose from a wide variety of email servers to connect with Outlook, and send email invitations for 8x8 meetings from any connected address.
Important: In order for 8x8 Microsoft Integration to function, ensure that you are using the appropriate plug-ins:
-Download version 6.1.2 of the plug-in for calling with Skype for Business.
-Download version 6.0 of the plug-ins for meetings with Outlook and calling with Outlook.
Limitations
At this time, the following are not available in 8x8 Work for Outlook:
- The ability to start an instant meeting without scheduling
- The ability to view a list of your upcoming 8x8 meetings from the 8x8 menu
- Compatibility with Mac
Use the Outlook plug-in
In this version of 8x8 Work for Outlook, you can:
When you install the plug-in and open Outlook, a new 8x8 menu appears in the Home ribbon of your Outlook Mail and Calendar .
Click the menu to:
- Log in to the plug-in to access integration features.
- Access settings for dialing out and recording debug logs.
- View the web help for the plug-in.
- Send feedback on the plug-in to 8x8.
- Check for updates to the plug-in.
- View which version of the plug-in you are running.
- Open your Calendar in Microsoft Outlook.
- In the calendar, right-click the day you want your meeting to take place. A drop-down menu opens.
- From the drop-down, select New Meeting Request. A window opens in which you can schedule the meeting and invite participants.
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In the meeting window, click Add 8x8 Meeting to attach 8x8 Meet capability to the Outlook calendar event, and provide meeting details to participants.
Note: If you are using the 8x8 Work for Outlook plug-in and have not logged in to the plug-in yet, you are prompted to log in with your usual 8x8 credentials when you try to create or delete 8x8 meetings.
- Enter additional meeting details, invite participants, and select the time and duration of the meeting.
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To save the meeting and send invitations to participants, click Send. If you synced 8x8 Work for Desktop with your Outlook calendar, you see your Outlook meetings under Meetings > My Meetings for future use.
Note: If you synced 8x8 Work for Desktop with a calendar other than Outlook, meetings scheduled in Outlook do not display in 8x8 Work for Desktop. To view meetings scheduled in Outlook, go to Settings > Calendar for meetings in 8x8 Work, delete any other synchronized calendars, and re-synchronize with Outlook.
- Open your Calendar in Microsoft Outlook.
- In the calendar, double-click the desired meeting. A window opens in which you can review information to join the meeting.
- In the meeting window, to join the meeting, you can find:
- The link to join instantly via 8x8 Work; click to launch the meeting in 8x8 Work for Desktop or, if you don't have the app installed, via your browser.
- A one-tap dial-in phone number to join via mobile audio; tap from your mobile device to join quickly while on the go.
- Domestic and international dial-in phone numbers that have been assigned to the meeting. To dial in, call the desired number, and enter the appended numeric passcode as needed.
- The option to join without audio if you are also dialing in via conference phone for audio.
- Open your Calendar in Microsoft Outlook.
- In the calendar, right-click the day you want your meeting to take place. A drop-down menu opens.
- From the drop-down, select Cancel Meeting. A window opens in which you can delete the meeting.
- In the meeting window, click Send Cancellation to notify participants that the meeting is canceled.
- Open your Outlook Mail or Calendar , and open the Home ribbon.
- Open the 8x8 menu.
- From the menu, select Send Feedback to open a window in which you can send feedback.
- In the feedback window:
- Select the type of feedback you would like to send.
- If applicable, enter the URL of the meeting related to your feedback.
- Enter a suggestion, or describe an issue.
- Once you are finished, click Send feedback to send your feedback and a debug log to 8x8. A confirmation pops up when your feedback is successfully sent.
View additional information
For information on the integration, please refer to:
- Our overview of the 8x8 Work for Outlook plug-in.
- Details on installing and logging in to 8x8 Work for Outlook: