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Review Licenses

The license type you assign to a user determines the scope of available phone features such as basic calling to advance collaborative capabilities. Depending on your subscription, you can have VO Licenses, such as basic, limited, and unlimited license, or VCC Licenses, such as a VCC agent with Expert Connect or X series.

Log in to Configuration Manager and navigate to Home > Licenses to view the list of available licenses for your account, their description, and quantity. You can also see how many of the licenses are assigned to users. For the latest available licenses and services at 8x8, Inc., visit

Virtual Office Licenses

To our Virtual Office users, we offer the following Virtual Office licenses: 

Virtual Contact Center Licenses

For our Virtual Contact Center users, we offer the following Virtual Contact Center licenses: 


Refer to the following frequently-asked questions for more information:


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