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Review Profile Policy

The 8x8 Profile Policy service offers the ability to restrict users from using certain capabilities of Virtual Office. Whether it is accessing Virtual Office Meetings, or upgrading to recent version of Virtual Office desktop app, or accessing and deleting call recordings, you can disable these features company wide by using a master profile policy. Companies with existing solutions for meetings may want to disable access to Virtual Office Meetings. The master user policy allows you to disable meetings. As an IT admin you may need to ensure that every single software installed on user's machines is approved and validated by the IT department. So, you may want to prevent users from automatically updating their software until validated. By disabling the update prompt for Virtual Office desktop app, you can facilitate this validation.


Edit the Master Profile Policy

  1. Go to Profile policies from the main menu.
  2. You will see the master user policy. Click to edit the 8x8 Master User template policy.
  3. Edit the policy name as desired.
  4. Click to turn on the following settings. If enabled, users cannot modify their account settings or preferences in the Virtual Office desktop app or Virtual Office mobile app.

  5. Click Save.


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