To enable and configure your 8x8 Voice for Microsoft Team service, follow the processes outlined below:
Important: It is critical to log in to 8x8 Voice for Microsoft Teams admin portal with the credentials for the Microsoft 365 account being configured!
- Signing in with credentials of the wrong Microsoft 365 account will authorize changes to that account.
- The admin user account requires Global Administrator rights to the Microsoft 365 tenant for the initial setup and any changes to regions.
- In general, you need at least a Team Administrator or Teams Communication Administrator role for subsequent user provisioning (Voice for Teams admin portal Sync Now).