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Set up Virtual Office Contacts

A contact is a user without 8x8 services (licenses) and permissions. To create a contact, enter the basic information such as first name, last name, email, username, and site. The contact is created and added to the users list but cannot function as a user as no services or licenses are assigned to them yet. To create a contact in Virtual Office, from the main menu in Configuration Manager, go to Users > + Create User. You can save a contact and later upgrade it to a VO User with additional features. To create multiple contacts at once, see Create Users in Bulk.

To create a contact, enter first name, last name, and email address, then continue to add the following fields as needed:


Refer to the following frequently-asked questions for more information:


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