• Text seamlessly between 8x8 Work clients, and exchange SMS messages with external numbers.
• Send and receive IM to company contacts.
• Send and receive SMS to personal contacts with US phone numbers.
• Send or access messages from the 8x8 Work for Desktop or the 8x8 Work for Mobile.
• If you are logged in to the 8x8 Work for Mobile on your device, your device displays a notification to notify you of a new 8x8 Work message.
• See contact presence from the Messages tab.
• Access your message history with your contacts.
• Create a new contact from a phone number.

• Does not support group SMS.
• Does not support multimedia-based messages. Restricted to text only.
• Limited to sending messages to numbers within only the United States.
• SMS is only supported on 8x8 Work Unlimited and Global extensions with United States phone numbers. Metered and Virtual extensions cannot send SMS.

In the 8x8 Work for Mobile, you can send messages to existing personal contacts or to new phone numbers with just a couple of taps using:

• Contacts interface
• Messages interface

To send messages via the Contacts interface:

1. Tap to open the main menu.
2. From the main menu, select Contacts.
   OR
   From the navigation menu, tap .
   Your contact list opens.
3. In your list of contacts, tap next to the desired contact.
   
4. The message screen opens.
   For details, refer to Send Messages.

To send messages via the Messages interface:

1. Tap to open the main menu.
2. From the main menu, select SMS and IM.
   OR
   From the navigation menu, tap .
   The SMS and IM page opens, listing the name and presence of contacts you have previously sent or received messages from.
3. Select a contact from the list, or tap to send a message to a new number. The message screen shows.
   For details, refer to Send Messages.