Get started: 8x8 integration for SugarCRM admin

Once you have access to 8x8 Contact Center for SugarCRM, follow the checklist below in order to get started:

• Gather your credentials.
• Install the 8x8 integration package.
• Set up your integration.

Gather your credentials

In order to use 8x8 Contact Center for SugarCRM, you need:

• Login access to SugarCRM account.
• Login access to an 8x8 8x8 Work and 8x8 Contact Center agent account.