Note: This feature is available to 8x8 Work users,and in addition, different types of users have access to meeting recordings for different periods of time.
For details on 8x8 Meet features available to different user types, click here.

Record meetings

Let’s say you are hosting an important meeting or presentation via 8x8 Meet that not everyone will be able to attend live; to ensure that everyone can review what was discussed in the meeting, you can simply record the meeting for future reference and share it with participants. In the collaborative environment of 8x8 Meet, anyone attending as an 8x8 Work or 8x8 Meet user can record!

When you start recording, you can choose to store the meeting recording under Meetings > Past meetings in your app, or using your external Dropbox cloud file storage. You can then share your meeting recording with participants who need access to it!

Note: If you join the meeting via 8x8 Work for Mobile you can store the meeting recording only under Meetings > Past meetings in your app.

Start recording meetings

In just a few clicks during a meeting, you can start recording!

To record a meeting:

1. In a meeting, click or tap More actions to open a menu of advanced meeting controls and options.
   
2. From the options, click or tap Start recording .
3. At the prompt, choose the appropriate settings:

   • Select whether to store the recording under Meetings > Past meetings in your app, or to store it in Dropbox.

     If you choose to store the recording under Meetings > Past meetings in you apps:

     • Enable the Your recording will be saved by the recording service option if you want other participants to have automatic access to the recording in their apps.

     • Under Advanced options: 

       • Enable the Record transcription if you choose to option if you want to generate and save the meeting transcription.
       • Enable the Record audio and video if you want to generate and save the meeting video.

     If you choose to store the recording of your meeting choose Dropbox:

     • Enable the Upload to Dropbox option.

       • You are prompted to sign in to Dropbox.

       • Once you sign in, you begin recording the meeting.

     • Click or tap Start recording to begin recording the meeting.
4. Optional, if you need to stop the recording before the meeting ends, click or tap More actions > Stop recording and confirm.

Notes:
- If a meeting lasts longer than 6 hours, the recording will automatically stop at the 6-hour mark, and the system will create a recording for the first 6 hours of the meeting.
- If needed, participants can manually start a new recording, which will capture the second part of the meeting for up to another 6 hours.

Take highlight video snippets

While a meeting is being recorded, 8x8 Meet now detects key moments (such as a large number of in-meeting reactions) and generates video snippets around those moments. In addition, if you think a certain part of an ongoing recorded meeting is important, you can manually highlight that part of the meeting in real time.

To manually highlight a certain part of an ongoing meeting:

1. While a meeting recording is in progress, in the meeting header, click Highlight moment to generate a snippet. The Moment highlighted pop-up window indicates that the highlighted moment will be added to the meeting summary.

   

2. Each time you want to highlight another important part of a meeting presentation, click Highlight moment again to generate a new snippet.

Once a meeting is over, all the generated snippets will be added to the meeting recording summary.

When reviewing the details of a past meeting, scroll to the Recording & highlights section, and open the part you want to review instead of looking through the entire recording!

Note:
- This feature applies to 8x8 Work Desktop versions 7.18 and newer or 8x8 Work for Mobile version 10.18 and newer, and all browsers.
- Video snippets are only captured while a meeting is being recorded.

Translate meeting subtitles

Let’s say you are the moderator of a meeting, and one or several participants don’t understand the presentation language. You can choose in which language to translate the meeting subtitles. The subtitle translation is done locally for each participant.

To select the language in which the subtitle displays during a meeting:

1. While in-meeting, if you have moderator rights, you can enable the meeting transcription by clicking More actions > Subtitles Off .
2. In the Subtitles list, select the language in which the meeting subtitle will display. When the presenter starts to talk, the meeting subtitles displays the text in real-time, in the language set by you.
3. If you or a meeting participant (guest user) doesn’t understand the presenter’s language, you can change the subtitle language at any time, by selecting from the Subtitles list the desired language in which the meeting subtitle displays locally.

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Note: At the end of the meeting, in the meeting summary, the meeting transcription file displays in the language that has been set by the moderator (by default is the OS or browser language). For more information, click Post-Meeting summary.

Share meeting recordings

Once a recorded meeting is over, you can share the recording with anyone who needs access to it!

Note: If you selected Dropbox to store your recording, you have access to that recording for an unlimited time period. If you selected your 8x8 app to store your recording, depending on your user type, you have access to your recording from your 8x8 app for different periods of time:
-8x8 Work users: Unlimited time
-8x8 Meetusers: 60 days
-8x8 Meet users: Three days

To share a meeting recording stored in your app:

1. If you recorded a meeting from your app and chose to store your meeting recording in your app, open your app.
2. In the app, go to Meetings > Past meetings to see your list of recent meetings. If a meeting has a recording associated with it, a Files label shows up next to the meeting.
   
3. From the list, select a meeting to see the details and recordings associated with it.
4. From the post-meeting summary:
   • Via browser or desktop app, or 8x8 Work for Mobile 10.14 and newer: Click the recording to begin playing it. In the player:
     

     • Click the Share recording option to copy a link to the recording to your clipboard. You can either share this link for others to download the recording on their own, or open the link in your browser to download the recording as an MP4 file on your own computer.

       Note: This recording link is valid for 72 hours at a time. To access the recording via link again after this period, simply click the Share recording option again to generate a new link to the same recording.

     • Click More > Download to download the recording as an MP4 file on your computer.
       
   • Via 8x8 Meet mobile app, or 8x8 Work for Mobile 10.13 and earlier: Hover over the recording to reveal your sharing options:
     

     • Click the Share recording option to copy a link to the recording to your clipboard. You can either share this link for others to download the recording on their own, or open the link in your browser to download the recording as an MP4 file on your own computer.

       Note: This recording link is valid for 72 hours at a time. To access the recording via link again after this period, simply click the Share recording option again to generate a new link to the same recording.

     • Click the Download recording option to download the recording as an MP4 file on your computer.
       
5. Once you have copied the link or downloaded the recording, share either the link or the file with participants as needed.

To share a meeting recording stored in Dropbox:

1. If you recorded a meeting and chose to store your meeting recording in Dropbox, go to the Dropbox address you specified prior to recording.

2. From the specified Dropbox storage location, you can share the recording file with participants as needed.

Meeting summarization - Beta

The meeting summarization capabilities ensure all meeting participants who have joined the meeting as authenticated users via the 8x8 Work apps receive a brief overview of the discussed topics and the meeting's conclusions via email. In addition, participants who joined the meeting later also receive a private chat summary of the discussion until they join the meeting.

Our meeting summarization capabilities includes:

• Meeting summary email offers participants an overview of the discussed topics and the meeting's conclusions via email.
• Late arrival summaries offers a brief overview of the discussion that occurred until they joined the meeting via a private chat message.

Our meeting summaries are well-structured and ensure all participants have access to the same information, keep everyone in the loop, and prevent misunderstandings. Participants can communicate the most critical information quickly and effectively, reducing the time spent on lengthy meetings. They can review essential points without having to rewatch or reread the entire meeting.

Let's imagine this scenario: You join a meeting 10 minutes late and need to catch up on what was discussed earlier. You will receive a private message in the meeting chat with a summary of what you missed. After the meeting ends and everyone leaves, you will receive an email with a brief summary of the topics discussed and the outcomes of the meeting. You will have all the information you need about the meeting, which is easy to find and consult.

Prerequisites: Before starting the meeting, ensure the summarization features are activated in the 8x8 Admin Console.

Meeting summarization configuration - Beta

To take advantage of the summarization features, the meeting moderator must start the recording and activate the recording transcription option.

To generate and send a meeting summary email to participants as a moderator:

1. While in a meeting, click or tap More actions > Start recording to start recording the meeting.

   

2. At the prompt, enable the Record transcription option.

Note: While the Start recording setting is enabled, the Record transcription option enabled by default. Each time a meeting recording starts, the transcription will automatically be recorded.

Meeting summary email - Beta

The meeting summary email feature enables all participants who have joined the meeting as authenticated users via the 8x8 Work apps (Desktop, Web, Mobile) to receive an email with the meeting summary.

Note: Before starting the meeting, ensure the summarization features are activated in the 8x8 Admin Console.

Meeting summaries are generated based on the recording of the meeting transcription. If the moderator has enabled the transcription recording, an email is sent after each meeting.

Including all meeting participants in the recipient list of the summary email simplifies communication with them.

Notes:
- Meeting transcription recording must be enabled for the meeting summary to be generated and the meeting summary email to be sent.
- The meeting must conclude, and all participants must leave before the summary email is sent.
- Only authenticated participants joining via 8x8 Work apps will receive the summary email.
Limitation: Opting out of receiving the summary email is impossible.

Late arrival summaries - Beta

The meeting summaries for late joiners feature provides participants who joined the meeting later with a private chat message summarizing the discussion that has occurred up to their arrival.

Note: Before starting the meeting, ensure the summarization features are activated in the 8x8 Admin Console.

After transcription starts, there is a warmup period, currently set to 5 minutes, during which no summaries are generated for new participants because there's not much to summarize.

After the warmup period, any new participant who joins will receive a late arrival summary after a 10-second delay. Consecutive participants will delay the time the intermediate summary is sent, as the summary will be generated 10 seconds after the latest participant joins.

Notes:
- Currently, all authenticated meeting participants will automatically receive a summary email since an opt-out option is not available.
- Before starting the meeting, ensure the summarization features are activated in the 8x8 Admin Console.

Post-meeting summary

Once a meeting is over, a post-meeting summary is available, and you can see at a glance the participants at the meeting, or any recordings, chat logs, and audio transcripts related to the meeting!

Note: This feature applies to 8x8 desktop apps, versions 10.14 and newer of 8x8 Work for Mobile, and all browsers.

In addition, you have access to video segments as a summary of a full recording, along with screenshots from the meeting.

Note: This feature applies to 8x8 desktop apps, versions 10.17 and newer of 8x8 Work for Mobile, and all browsers.

Let’s say you’re looking through several past meetings for a particular meeting, and want to quickly locate information about that one.

To access a post-meeting summary:

1. In 8x8 Work or the 8x8 Meet desktop app, go to Meetings > Past meetings.
2. Click a past meeting to view its summary. From a post-meeting summary, you can see any resources related to the meeting, such as:
   • The list of Participants who attended the meeting, sorted in order of speaking time, then alphabetically
   • Any Recording made of the meeting: Click a recording to watch it directly from within the app. While watching the recording, click Share to copy the recording link to your clipboard, which you can share for the next 72 hours with participants without access to the recording.

   • Any Highlight video snippet as a summary of a full recording you want to view, you can open it on its own instead of looking through the entire recording. While watching the video snippet, click Share to copy the recording link to your clipboard, which you can share for the next 72 hours with participants without access to the recording.

     Note:
     - This feature applies to 8x8 Work Desktop versions 7.18 and newer or 8x8 Work for Mobile version 10.18 and newer, and all browsers.
     - Presentation snapshots are only captured while a meeting is being recorded.

   • Any Screenshots automatically generated during a recorded screen sharing session.

     Note:
     - This feature applies to 8x8 Work Desktop versions 7.18 and newer or 8x8 Work for Mobile version 10.18 and newer, and all browsers.
     - Still shots of shared on-screen content are captured every few seconds for quick viewing if the app detects changes in the displayed content.
     - Video snippets are only captured while a meeting is being recorded.

   • The Chat log of the meeting

   • Any Transcription made from meeting audio displays in the meeting summary. If the meeting moderator chooses to translate the transcription in a different language, the translation of the meeting subtitle displays in the language set by the moderator. You can download it as needed.

     

   • Any Polls created during the meeting