Through Roles & permissions, you can create roles with limited permissions:
- View groups and their members - allows members only to view groups and their members.
- Manage membership only - allows users to view and edit groups and only to add members to groups.
- Manage groups and their members - allows users to view, edit or delete groups and to add or remove members from groups.
To create a new role with limited access based on user groups while creating or editing a role:
- From the Menu , go to Roles and Permissions > Roles.
- On the Roles page, click +Create Role in the upper-right corner.
- Under Permissions, select one of the new permissions from the list on the new page to enable users to manage user groups.
- Save your settings.
Assign roles with limited access based on users group for the Storage application
As an admin with permissions granted for the Storage app, you can now provide limited data access control based on user groups for both the Storage Admin and Storage API roles
To assign a new role for the Storage Admin scope:
While assigning roles from the Role Assignments page, you can now assign user groups to the Storage Admin role.
- From the Menu , go to Roles and Permissions > Assignments.
- On the Role Assignments page, click +Create Assignment in the upper-right corner.
- On the Create assignments pop-up, select the user from the list to whom you want to assign the new role.
- Under Role, select the Storage Admin role from the list.
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Under Scope, set the scope based on:
- Sites at a single or multiple site(s) - Users can see recordings only for the users from that site(s).
- Contact Center at a single or multiple Contact Center tenant(s) - Users can only see recordings for users from that contact center(s) at the tenant level.
- User Group at a single or multiple user group(s) - Users can see recordings only for users from that group(s).
- Save your settings.
Note: The Storage filter is visible on the Roles & Permissions page only if the user has the appropriate permissions for the Storage app.