You can run a wallboard while logged in to Configuration Manager and from the Wallboard tab, or log in to the wallboard directly and select to run a wallboard from there. The login credentials for Configuration Manager also allow direct access to the wallboard.
To access a wallboard via the Configuration Menu:
To access a wallboard via direct wallboard access:
Note: The number of wallboards you can run simultaneously depends on your subscription.
Select a wallboard, and click Run.
As a wallboard administrator, you can bypass the need for login credentials to run a wallboard. For details, refer to Share Wallboard Authentication.
Note: A Chrome limitation prevents Virtual Contact Center Wallboards from playing the alert sound notification when the threshold is met. To work around it:
1. Open a new Chrome browser and enter chrome://flags/#autoplay-policy.
3. Press enter. The Autoplay policy option appears.
2. Select No user gesture is required from the drop-down list.
4. Press RELAUNCH NOW. The sound is audible the next time you relaunch Google Chrome. See Chrome Autoplay Policy Changes for more information.
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