Share wallboard authentication
8x8 Contact Center wallboard administrators can bypass the need for login credentials to run a wallboard. Instead, they can click a URL shared by the contact center administrator to launch a wallboard. The URL provides direct access to the wallboard. For details on using login credentials, refer to Run a Wallboard.
To share direct wallboard access:
- From the Configuration Menu, open Wallboard.
- Click to edit a wallboard.
- Go to the URL tab.
- Click Share.
- Enter the email addresses of wallboard administrators that you like to share the wallboard with.
You can see a wallboard URL.
- Click Send.
A message notifies the wallboard URL is shared successfully via email. Wallboard administrators receive an email notification with a link to launch the wallboard.
- Click Revoke and Recreate to retire the URL and create a new one.
If an email recipient uses the revoked link, a message indicates the URL is invalid.
Note: Alternatively, you can click from the list of wallboards to open the Share Wallboard dialog box.