Enhanced Extension Summary (beta)

In Analytics for 8x8 Work, the new Extension Summary (beta) shares many of the same enhancements as Company Summary (beta), such as:

  • Improved date picker
  • Easier access to multi-pbx reporting
  • Integrated call detail - Call Records or Call Legs
  • Interactive charting
  • Addition of first name and last name of the extension user

To access the report, select Call Report > Extension Summary Beta from the menu.