Enhanced Extension Summary (beta)
In Analytics for 8x8 Work, the new Extension Summary (beta) shares many of the same enhancements as Company Summary (beta), such as:
- Improved date picker
- Easier access to multi-pbx reporting
- Integrated call detail - Call Records or Call Legs
- Interactive charting
- Addition of first name and last name of the extension user
To access the report, select Call Report > Extension Summary Beta from the menu.