You are here: Set up Phone Systems > Add-On Features > Branch Overview > Preparation

Set up Branches

Setting up branches requires you to select a branch main number from your pool of virtual numbers, define a branch receptionist, and point the virtual number to the branch receptionist.


  1. Determine a receptionist for each branch:
  2. Determine a virtual number for each branch.
  3. Determine the number of extensions for each branch.

Main Tasks to Set Up

Configure a Branch

Configuring a branch involves the following steps:

Manage Extensions in a Branch

You can add or remove regular extensions to a branch and change branch assignment any time. Click Manage Extensions within the branch settings.

Note: Adding or removing service extensions should be managed via the respective service extension configuration page.


Send us your Feedback