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Install Integration Package

Installing 8x8 Virtual Office for ServiceNow is a one-time task for the administrator. Once installed, the integration app is available to all ServiceNow agents.

To install the integration package:

  1. Log in to ServiceNow as an administrator. Your ServiceNow dashboard displays.
  2. Access the Filter Navigator search field.
  3. Enter <OpenFrame>.
  4. Click New.

    The OpenFrame Configurations page displays.
  5. In the displayed fields, enter the following information:
  6. Click Submit to finish your integration configuration.


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