Complete the following steps to log in to your integration.
To log in to 8x8 Contact Center for ServiceNow:
Note: If the 8x8 Contact Center control panel does not automatically display or if at any time during your session you inadvertently close it, click the Phone icon at the top of your ServiceNow dashboard to bring it back.
Important: If you are on Chrome and do not see 8x8 Contact Center for ServiceNow, verify whether you have configured Chrome for the integration. Allow pop-up window to open and then click the URL before you click "Done" to relaunch the required pop-up for this application. If you still have not received the pop-up window, clear browsing data (cookies, and other site data) for the last number of hours to delete browsing data for all sites for that period.
Note: Multiple invalid login attempts may lock you out of your console. Contact your admin to get access and for any additional support.
You can change your status to either Available or Work Offline.