You are here: Activate Your Integration

Activate Your Integration

Once you log in to Virtual Contact Center for ServiceNow, you are ready to activate your integration.

To activate Virtual Contact Center for ServiceNow integration:

  1. In Virtual Contact Center for ServiceNow, click the Settings icon.
  2. Go to Integrations > ServiceNow.
  3. Click Connect. The ServiceNow connection permission screen displays.
  4. Click Allow to enable connection. Your Virtual Contact Center integration is now established with ServiceNow.
  5. Click X to exit the connection screen and navigate back to the Agent Console main menu. Your Virtual Contact Center for ServiceNow integration is now active.

 


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