Manage Messages
From the SMS and IM screen, you can access and manage your personal message history.
To access the message history of your Virtual Office extension:
You can search for an SMS or IM by contact name or number. You can also open a recent message via notification.
- Tap
to open the main menu.
- From the main menu, select SMS and IM.
OR
From the navigation menu, tap
.
The SMS and IM page opens, listing the name and presence of contacts you have previously sent or received messages from.
- Search the contact name or number, or scroll through the list.
- Tap the desired message to view the transcript.
To delete a message on your Virtual Office extension:
If your phone system administrator has enabled it, you can delete messages from your personal history. This does not affect the message history of other users.
- Tap
to open the main menu.
- From the main menu, select SMS and IM.
OR
From the navigation menu, tap
.
The SMS and IM page opens, listing the name and presence of contacts you have previously sent or received messages from.
- Tap
.
- Select the check box of the SMS or IM to be deleted.
- Tap
.
- Accept the prompt to delete the selected messages.
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