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Set up Group Call Pickup

With 8x8 Group Call Pickup, employees can answer incoming calls for other group members, without requiring the user to walk to their colleague’s phone.

Small offices or teams of coworkers sitting near each other can improve productivity with Group Call Pickup. Incoming calls to colleagues can be answered even when the person being called is not at their desk, and employees answering the call can pick it up from their own phone. Group Call Pickup is a great way to ensure calls are always answered promptly and customer service is at its best.

Group Call Pickup also works on the Virtual Office desktop app and Virtual Office mobile app, but does not allow remote monitoring.

Features

Limitation

Group Call Pickup does not support remote monitoring.

 

FAQ

Refer to the following frequently-asked questions for more information:

 


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