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How do I log in to 8x8 Contact Center?
You can log in to 8x8 Contact Center:
Using Individual System Sign-On:
- Log in to your Microsoft Dynamics account.
- On the top left corner of your home screen, click .
- The application launches in a floating browser window.
At the prompt, enter your user ID and password to log in to the 8x8 Agent Console application. Consult your supervisor for credentials.
Note: Multiple invalid login attempts may lock you out.
- You are now logged in to the app. The app launches and places you on Break status.
- For more information on agent status and an overview of Agent Console, refer to the Quick Start Guide.
- Change your status to Available or Work Offline.
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