Agent network connectivity requirements

All 8x8 Contact Center agents, supervisors, and administrators must have high-speed Internet access. Examples of high-speed Internet include DSL, Cable, or most corporate LANs.

Although 8x8 Contact Center can interoperate with high-speed satellite connections, the round-trip transmission delay inherent in all satellite connections is likely to result in an undesirable degradation in performance.

Note: Dial-up Internet connections are not supported.