Bug fixes 9.5
We have fixed the following bugs in this release:
|In 8x8 Agent Console, the mandatory transaction code (TCL) fails to appear when you perform one of the following:
|In 8x8 Agent Console, calls remain in a forwarded state after an agent transfers the calls to the queues.
|In 8x8 Agent Console, the supervisor's audio can be heard by all callers during monitoring, and in the call recording.
|Stats API takes a long time to finish with intermittent timeouts.
|When Agent A, who is on an active inbound call on line 1, makes a Direct Agent Routing (DAR) call to Agent B, Agent B's voicemail fails to play the invitation.
|HTTP triggers fail for some tenants.
|Legacy index file fails to be generated when no calls are recorded for the day.
|In 8x8 Agent Console, Local CRM cases fail to show the date and time of the last activity.
|A message broadcast from 8x8 Configuration Manager to a specific group fails for tenants that have capital letters in their names.
|For tenants with a large number of chat transactions, the chat history fails to show all chats within a specific time.
|In 8x8 Agent Console, the email wait time on multiple queues fails to sort correctly.
|Historical stats API shows delay in some of its responses.