Appendix: list of supported countries

The 8x8 Contact Center SMS service is currently supported in the following countries.

Note: 8x8 Contact Center SMS can send SMS messages to most countries in the world. However, SMS channels for receiving SMS messages into the contact center can only be configured in the countries listed below.

  • Australia
  • Austria
  • Belgium
  • Brazil
  • Canada
  • Chile
  • Croatia
  • Czech Republic
  • Denmark
  • Estonia
  • Germany
  • Hong Kong
  • Hungary
  • Israel
  • Latvia
  • Lithuania
  • Malaysia
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Puerto Rico
  • Spain
  • Republic of Korea
  • Philippines
  • Singapore
  • Sweden
  • Switzerland
  • United Kingdom
  • United States