Text to Speech
The IVR engine now converts text to speech using the Say object. The Say object relays static free text or dynamic value of a variable (phone number, queue position) to the caller. These text to speech announcements can play dynamic or static data in multiple languages.
- Convert static text or dynamic value of a variable to speech using the Say object in IVR.
- Announce text to speech in multiple languages.
- Offer basic and prime text to speech services.
8x8 Contact Center offers two levels of Text to Speech service with the following options:
- Basic Text to Speech
- Prime Text to Speech
|Text to Speech Options||Basic||Prime|
|Languages||English (US), French, Italian, German, Spanish||
For a list of language supported, click here.
|Datatype||Not supported||digit, number, phone, currency,date, time|
|Number of Say instances allowed in IVR||unlimited||unlimited|
- English (AU)
- English (GB)
- English (India)
- English (Ireland)
- English (Scotland)
- English (South Africa)
- English (US)
- French (Canada)
- Mandarin (China)
- Mandarin (Taiwan)
- Portugese (Brazil)
- Portugese (Portugal)
- Spanish (Castillan)
- Spanish (Columbia)
- Spanish (Mexico)