Add Administrators

When a 8x8 Contact Center order is placed, the Primary Administrator is created in both 8x8 Configuration Manager and Account Manager. The Primary Administrator is then marked with a yellow star in Account Manager Privileges. The Primary Administrator has complete account access; other administrators cannot delete or revoke privileges from the Primary Administrator. However, you can create users in Account Manager and provide administrator privileges to them. These users become Secondary Administrator.

The process of adding a 8x8 Contact Center administrator involves three steps: