Shared Wallboard Authentication

Wallboard administrators can bypass the need for log in credentials to run a wallboard. Instead, they can click on a URL shared by contact center administrator to launch a wallboard. The URL provides direct access to the wallboard.

To enable direct access to a wallboard:

  1. Navigate to Wallboards from the menu.
  2. Select and edit a wallboard from the list.
    Click from the action menu icons list next to a wallboard to bring up the Share dialog box.
  3. Select URL tab.You will notice a wallboard URL.
  4. Click Share.
  5. Enter the email addresses of wallboard administrators.
  6. Click Send.
  7. A message notifies the wallboard URL is shared successfully via email.
  8. Wallboard administrators receive an email notification with a link to launch the wallboard.

Note: Click Revoke and Recreate to retire the URL and create a new one. If an email recipient uses the revoked link, a message indicates the URL is invalidated.