Enhanced Email Attachments
We have made the following enhancements to the email attachments in Local CRM:
- Increased limitation on the size of attachments from 12 MB to 20 MB.
- Ability to add email attachments already linked to the case or linked to the follow-ups while replying to or forwarding the email.
- Removed limitation on the number of attachments as long as they do not exceed 20 MB. Earlier, we were limited to five attachments.
To send an email with attachments:
- Accept an incoming email.
- Review the email and click Reply.
- Select from Reply, Reply All, or Forward options and craft your response.
- In the Attachment section:
- Select the desired attachments.
Note: The combined size of the attachments must not exceed 20 MB.
- Click Send.