Lock and unlock user accounts

The Security page in 8x8 Configuration Manager allows you to define lockout policy. As an 8x8 Contact Center administrator, you can set rules for maximum invalid login attempts before the system locks you out. These rules are enforced on users to protect their accounts from being hacked. An administrator can also unlock a user account to give immediate access to the locked-out user. This prevents the user from being idle during an accidental lockout.

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