Share wallboard authentication

8x8 Contact Center wallboard administrators can bypass the need for login credentials to run a wallboard. Instead, they can click a URL shared by the contact center administrator to launch a wallboard. The URL provides direct access to the wallboard. For details on using login credentials, refer to Run a Wallboard.

To share direct wallboard access:

  1. From the Configuration Menu, open Wallboard.
  2. Click to edit a wallboard.
  3. Go to the URL tab.
  4. Click Share.
  5. Enter the email addresses of wallboard administrators that you like to share the wallboard with.
    You can see a wallboard URL.
  6. Click Send.
    A message notifies the wallboard URL is shared successfully via email. Wallboard administrators receive an email notification with a link to launch the wallboard.
  7. Click Revoke and Recreate to retire the URL and create a new one.
    If an email recipient uses the revoked link, a message indicates the URL is invalid.

Note: Alternatively, you can click from the list of wallboards to open the Share Wallboard dialog box.