Run a wallboard

8x8 Contact Center administrators can run a wallboard from the Wallboard tab while logged in to 8x8 Configuration Manager , or log in to the wallboard directly and select to run a wallboard from there. The login credentials for 8x8 Configuration Manager also allow direct access to the wallboard.


  • Login credentials: You must have 8x8 Configuration Manager's login credentials to access wallboards.
  • Browser requirements: Google Chrome, by default, blocks pop-ups and limits you to run a single wallboard at a time. To run multiple wallboards simultaneously, in your Chrome settings, select Allow all sites to show pop-ups.

To access a wallboard via the Configuration Menu:

  1. From the Configuration Menu, open Wallboard.
  2. Select a wallboard, and click .
    The wallboard runs in a new browser tab.

To access a wallboard via direct wallboard access:

  1. In the 8x8 Configuration Manager login screen, select Wallboard Access.
  2. Enter your 8x8 Configuration Manager login credentials, and click Login.
    The Wallboard launches and displays the list of configured wallboards.

    Note: The number of wallboards you can run simultaneously depends on your subscription.

  3. Select a wallboard, and click Run.
    As a wallboard administrator, you can bypass the need for login credentials to run a wallboard. For details, refer to Share Wallboard Authentication.

    Note: A Chrome limitation prevents 8x8 Contact Center Wallboards from playing the alert sound notification when the threshold is met. To work around it:
    1. Open a new Chrome browser and enter chrome://flags/#autoplay-policy.
    3. Press enter. The Autoplay policy option appears.
    2. Select No user gesture is required from the drop-down list.
    4. Press RELAUNCH NOW. The sound is audible the next time you relaunch Google Chrome. See Chrome Autoplay Policy Changes for more information.

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