What's new in the Post Call Survey 1.6.4 release?

The new 8x8 Post Call Survey release introduces a key enhancement based on customers feedback. This improvement includes changes to the user interface and a new functionality:

Ability to download survey's voice comments

In Post Call Survey, users can download multiple voice comments for a given survey question. Prior to this release, only the first voice comment was available. For details, see our content on how to download survey caller's voice comment.

Previous releases

The following features and enhancements were introduced in previous versions: