End-of-life announcement for the Meetings Report

On June 30th, 2021, the Meetings Report in Analytics for 8x8 Work will be discontinued.

What does this mean?

That this report will not be available in this location within the application. Meetings details are still available, but require access via the 8x8 monitoring and troubleshooting service called callstats.

Am I affected?

Yes, because this report will no longer be available after July 30, 2021. Your administrator is able to give you access to callstats, which is our updated real-time metrics and analytics solution to help administrators to support and to track meeting performance. This capability is available via the admin console.

What do I need to do before June 30th?

If you continue to need meetings details, please contact your administrator to verify if you have access to callstats, the 8x8 WebRTC monitoring and troubleshooting service, which provides real-time metrics and analytics to track meeting performance.

What if I need help or have questions?

If you would like to learn more about how to use callstats, the 8x8 WebRTC monitoring and troubleshooting service, please take a look at our new training "Introduction to callstats". If you need access to callstats within Admin Console, reach out to your administrator. For any other questions, please reach out to 8x8 Support or your account representative.

Here is the link to Introduction to callstats https://www.callstats.io/trainings