Configuring Privileges for Dashboards
Analytics for 8x8 Work is currently offered in three separate bundles:
- Analytics for 8x8 Work Essentials: Comprehensive set of unique dashboards and reporting options for all extensions in an organization’s 8x8 cloud phone system.
- Analytics for 8x8 Work Supervisor: Real-time view of all call activity for selected call queues or ring groups within the 8x8 cloud phone system. Get comprehensive call center-quality reporting in a single dashboard view, available on any device.
- Analytics for 8x8 Work Service Quality: Real-time information about endpoint devices and call quality.
To configure privileges for Analytics for 8x8 Work: