Configuring Privileges for Dashboards
Virtual Office Analytics is currently offered in three separate bundles:
- Virtual Office Analytics Essentials: Comprehensive set of unique dashboards and reporting options for all extensions in an organization’s 8x8 cloud phone system.
- Virtual Office Analytics Supervisor: Real-time view of all call activity for selected call queues or ring groups within the 8x8 cloud phone system. Get comprehensive call center-quality reporting in a single dashboard view, available on any device.
- Virtual Office Analytics Service Quality: Real-time information about endpoint devices and call quality.
To configure privileges for Virtual Office Analytics: