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About User Profiles

User profiles are required to give users access to their 8x8 system. Create a user profile first before you assign users to an extension or grant administrative privileges in Account Manager.

You must create one user profile per individual. A user profile can be assigned to multiple extensions or features. It is important that a user profile remains current, especially the user's email address. The following fields are mandatory in creating a new user profile:

Note: When creating a new user profile, by default the user name is the email address. The system administrator has the flexibility to change the user name to something other than the email address.

You can create user profiles one at a time or in bulk. To create a single user profile, refer to Step 1: Create a User Profile. Follow the instructions below to create multiple user profiles:


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