What's new in the 8x8 Work for Desktop 8.8 release?

In this release of 8x8 Work for Desktop, we are introducing the following enhancements:

Enhanced new Success Center button

In this release, a new Success Center button is available in the navigation menu, which offers easier access to what you need to successfully achieve your goals in the 8x8 Work for Desktop app.

Here you can access relevant training courses & videos, see the What’s new section, Open a support case or suggest improvements by giving feedback on the app capabilities.

Enhanced call logs

In the Calls navigation menu you can find a detailed call log entry by hovering over a call log. There you see complete details such as: name, phone number, type of call, date, time, duration and extension of the specific call in the tooltip and you can copy paste the information for tracking purposes.

Other enhancements

  • Accessibility improvements for Screen Readers in the Call tab area.
  • New localized app areas such as: Sign-in, Chat, Audio & Video device selection, etc.
  • Dark mode enhancements for chats, rooms or text conversations.