Verify your emergency address
If you dial an emergency number, you can control how it is routed from your settings in 8x8 Work for Desktop; verify your emergency address to better alert emergency services to your location.
As an X Series or Virtual Office Editions user
If your organization is an X Series or Virtual Office Editions customer, you can access your settings under Settings 
. A few additional settings are available via Settings > Account settings.
To configure your emergency address:
- Go to Settings > Account settings to open your account settings in a browser page.
- Under Emergency address, open the drop-down menu to:
- Set no emergency address.
- Set your Site as your emergency address. You can find your Site on the same page under Basic Information.
- Specify an emergency address. If you select this option, a prompt pops up.
- In the prompt, select your country and enter the desired address.
- When you are finished, save your address.
- When you are finished, scroll down to the bottom of the page, and save your changes.
As a Virtual Office Classic user
If your organization is a Virtual Office Classic customer, you can access some of your older settings under Settings > Account settings.
To configure your emergency address:
-
Open your 8x8 Account Settings app to access your account settings.
Note: If you do not have the 8x8 Account Settings app downloaded, go to Settings
> Account settings and open the download page for the app. - Under E911, you can:
- View your current primary emergency service address.
- Declare whether you are traveling outside the country. Note that emergency calling is not supported outside of your country.
- Select from your available emergency service addresses.
- Add more emergency service addresses.
- Read emergency calling terms and conditions.
