You have the flexibility to record calls on demand during a call. You can initiate, stop, and resume recording any number of times during a call by tapping in the call management controls to record, and to stop recording.
Note: Recording notification requirements vary from location to location. Before configuring call recording options, please familiarize yourself with laws and requirements in the areas in which you anticipate recording calls.
Note: You must log in to the 8x8 Work for Desktop to access your call recordings.
To access call recordings in the 8x8 Work for Desktop:
- Log in to the 8x8 Work for Desktop.
- Go to the Phone tab.
- Select the Recordings tab.
A list of call recordings opens.
- Choose a recording, and click to play.
You can also download, forward, or delete the call recording.