Park Calls

Call Parking allows you to put a call on hold temporarily at one telephone and continue the conversation from any other telephone assigned to 8x8 Work. On parking a call, the 8x8 Work system automatically assigns a parking extension number to the call and announces the number to you. You can then dial this number to retrieve and resume the call from any number within the PBX.
You can park a call if you are in a conversation at your desk and would like to continue the call from a different location, or on the go.

To park a call:

  1. During an active call, tap in the call management controls to park the call.
  2. At the prompt, confirm the call park.
    The Parking Extension Number assigned to the call is announced, and the call is disconnected from your phone.
  3. Dial the assigned parking extension number from any number within the PBX.

Note: The caller is placed on hold during the parking process.

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