Tour the 8x8 Phone App for Microsoft Teams v3 interface
Once you have been granted access to the 8x8 Phone App for Microsoft Teams v3, launch the Microsoft Teams app, then locate 8x8 Phone App in the navigation menu (Teams app bar).
In 8x8 Phone App for Microsoft Teams v3, you can access the following:
- Dial Pad: Manually add the phone number you want to dial.
- Active Calls: View all active calls. While on a call you can Hold/Resume, and Transfer an active call using the native Teams call window.
- Contacts & Search Contacts: Select a contact, search for one saved to your user profile pin or unpin them, and add/edit/delete contacts within Phone App.
- Call History: View the call logs. From this section, you can search the call history, view all calls, view incoming, outgoing, or missed calls. The call history retention period is 12 days, with a storage capacity of up to 100 calls.