Access contacts

To access your contacts in the 8x8 Phone App for Microsoft Teams, click Phone App from the navigation menu, and from the Dial Pad tab, go to Search Contacts . The contact list in the Search Contacts section displays only the contacts saved to your user profile. These contacts must be associated with a phone number.

Note: You cannot access the Global Address List from Phone App.

Search contacts

You can easily access contacts in your 8x8 Phone App for Microsoft Teams.

To search for a contact in Phone App , go to Dial Pad > Search Contacts . Scroll through the available contacts in the list, or type their name/number in the section’s header. As you type, the search results narrow down in a list below the search box.

Notes:
- You can search for contacts by name or phone number.
- You can only access contacts saved to your user profile.

Add contacts

Let’s say you’re always dealing with prospective clients and keeping track of their contact details is very important. To ensure you can easily keep track of the people you communicate with outside your organization, you can add people to your contact list in bulk or individually.

To add a contact:

  1. In Phone App , go to Dial Pad > Search Contacts > Add Contact .
  2. In the window that opens:
    • Add the contact information for the required fields, and click Add.

      • -OR-

    • Click Bulk Import > Choose File > {file name} > Open > Import.

Note: Contacts will also be added to your Outlook directory.

Edit contacts

Note: You can only edit the contacts you created in Phone App or Outlook.

Let’s say you received a notice from one of your contacts that they will be updating their work phone number. You can easily edit a contact’s details with a few simple clicks.

To edit a contact:

  1. In Phone App , go to Dial Pad > Search Contacts , and search for the desired contact.
  2. When the contact displays in the list, click next to the contact’s name.
  3. From the drop-down list, select Edit Contact.
  4. In the Edit Contact window, make the necessary changes.
  5. Click Save.

Delete contacts

Note: You can only delete the contacts you created in Phone App or Outlook.

Let’s say you added a personal contact to your contact directory, and you would now like to remove it from the list. You can easily delete a contact’s details with a few simple clicks.

To delete a contact:

  1. In Phone App , go to Dial Pad > Search Contacts , and search for the desired contact.
  2. When the contact displays in the list, click next to the contact’s name.
  3. From the drop-down list, select Delete Contact.
  4. At the prompt, click Delete.
    The contact is deleted from the list and from your Outlook directory.