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Release Notes 9.4

In this release, 8x8 Virtual Contact Center introduces new features, enhancements, and bug fixes to improve the overall productivity of agents and supervisors in your contact center.


This release guide is intended for Virtual Contact Center customers migrating from 9.3.5 release platform. The guide summarizes the features and improvements introduced in release 9.4.


The key features and improvements in this release are:


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