Configuring an 8x8 Wallboard involves:
Once configured, you can run a wallboard with a simple click. Typically, a contact center monitors critical data on agent status.
Setting up an 8x8 Wallboard is simple and quick. Determine the key metrics for your business, select the data from the readily-available stats or define custom stats, and run the wallboard. With just a few clicks, you are on your way to monitor your contact center performance in real time.
To set up a wallboard:
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