While defining or editing an IVR script, you have the flexibility to copy and paste IVR script objects, reducing the time spent writing the script. You can use the copy and paste icons to copy any part of the IVR tree and paste it to a desired area. You must then apply the changes for them to take effect. The copy-and-paste feature is especially useful if you introduce similar call treatments with slight variations. You can write once, and copy as many times as you desire within the script.
To copy and paste a part of the IVR object:
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