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Summary of Transaction Codes, Codes Tab

Table 69summarizes the options available in the Transaction Codes page, Codes tab. 

Table 69: Summary of Transaction Codes page, Codes tab options

Codes tab option Description

Active

Select Active to activate the specific Transaction codes.

Menu Text

Type the string that Agent Console displays when displaying the code.

Report Text

Type the string that Agent Console displays when listing the code in a report.

Short Code

Type the string that Agent Console uses when displaying the code's short identifier.

Used

If an Agent has used a code in his or her Agent Console, then the Configuration Manager adds a checkmark to that code and associated code group's in the Used column.

After a code has been used, the code and its code group cannot be deleted.

 

See Also

 


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