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Summary of Support Center Registration Tab Options

If you enabled the My Account subsystem in the Properties tab, use the Support Center Registration page to configure the response email sent to users who request a new Support Center account.

Table 55 summarizes the options available in the Support Center page, Registration tab. 

Table 55: Summary of Support Center page, Registration tab options

Support Center, Registration tab option Description

Email 'From:' address

Type the email address that the Support Center places in the From field of the email message sent in response to a customer who registers to create a Support Center account.

Email Subject

Type the email subject that the Support Center places in the Subject field of the email message sent in response to a customer who registers to create a Support Center account.

Email message

Type the strings used to present the requester of a new Support Center account, account name, and password.

In the reply email, the Virtual Contact Center replaces:

Enable Support Center registration

Select to enable the Support Center registration feature.

The registration feature uses the information in the From address, Subject, and Message fields describe in the preceding table rows.

 

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